Delivery and payment conditions:

The following terms and conditions form the basis of all contracts concluded with us, regardless of whether they have been agreed upon verbally, by telephone or via electronic media. Deliveries take place exclusively on the basis of the following conditions.

Price:

The prices are in euros and include the statutory German VAT.

Delivery:

The delivery is carried out by a freight company. Should you not be at home during the day, we will, at your request, gladly send the goods to an alternative address, such as your neighbor's house or your workplace.

Packing and shipping costs:

For packages up to 5 kg, our charge is euro 5.50, up to 12 kg euro 9.90 and for parcels to 25 kg euro 12.90; all prices incl. VAT. For packages above 60 € we charge no fee. For goods that are exported, we charge the actual shipping costs.

Payment:

Delivery on invoice: Payable within 14 days net. Direct debiting: With 2 % discount on the invoice amount.

Reservation of title:

All items remain the property of the SANOS GmbH until payment has been received in full.

Right of revocation:

Within a period of 14 days and without stating reasons, the customer has the right to revoke from their contract in writing (e.g., by letter, fax or E-mail) or by returning the goods. The period begins with the delivery of the goods. The product must be unopened in its original packaging.

Consequences of revocation:

In the event of effective revocation, the services received by either party shall be returned. The arising shipping costs shall be borne through the customer. Faulty or incorrect goods are to be returned at our expense.

Delivery and payment conditions:

The following terms and conditions form the basis of all contracts concluded with us, regardless of whether they have been agreed upon verbally, by telephone or via electronic media. Deliveries take place exclusively on the basis of the following conditions.

Transport damages and complaints:

Transport damages and complaints are to be reported immediately to the shipping company/forwarder upon receipt of the shipment, as otherwise, replacement cannot be provided. Complaints as to the goods shall be reported to us no later than 2 days after receipt of goods. In case of justified complaints, we shall provide replacement.

Exclusion of liability:

For any damages or disadvantages caused through any kind of improper use whatsoever, the SANOS GmbH shall not be held liable. In case of disease/sickness, always seek the advice of a therapist.

Place of jurisdiction:

The place of performance for both parties shall be the district court of Ueberlingen/Lake Constance.